Frequently Asked Questions

Yes, but it’s recommended to do a paint correction (polishing or compounding) first to remove swirl marks and imperfections before applying the coating.

Absolutely. The ALPHASHINE team ensures the best results and the most value from your investment. Our certified technicians have the knowledge, skills, and tools necessary for flawless application, guaranteeing a beautiful finish and durable protection.

While ceramic coating adds a protective layer to your car’s paint, it is not completely scratch-proof. It can resist minor scratches and provide some defense against light dings, but it won’t prevent deeper scratches or major dents.

If you want long-term paint protection, easier maintenance, and enhanced appearance, ceramic coating is a good investment. However, it doesn’t replace regular washing or eliminate the need for paint correction.

Ceramic coating lasts much longer (years vs. months), provides better protection, and bonds with the paint chemically, whereas wax is a temporary layer that wears off quickly.

Yes, it's possible but not recommended, for the best results possible and for the material to last longer, it's best to trust our team with this job.

Yes, Alphashine is fully insured in case of any accidents.

The valet service is available within 1.5 miles from any Alphashine location.

An estimated 30 minutes will be added to your service for valet pick-up and drop-off.

All vehicle driving is handled by vetted managers and team leads.

Yes, you can pause your account for up to 3 months by contacting Alphashine through text, live chat, or call.

No, a single subscription can be used for multiple vehicles by adding them to your Garage under the Account page.

Upon completion, whether you pick up your vehicle or it is dropped off, a manager or team lead will conduct a walk-through with you to ensure the service meets quality standards. Any missed spots will be addressed immediately.

While a car wash primarily focuses on exterior surface cleanliness, car detailing involves deep cleaning and preservation of both the interior and exterior, addressing every detail to enhance the vehicle’s overall aesthetics and longevity.

Exterior detailing focuses on the vehicle’s surface, wheels, and windows, applying treatments to protect and beautify the exterior. Interior detailing cleans and conditions the inside of the car, including seats, carpets, and dashboard.

Yes, Alphashine provides convenient pick-up and drop-off services within a 3 km radius of all our Toronto locations, adding an extra layer of luxury and convenience to your car detailing experience in Toronto.

Alphashine offers a one-set price that covers all cars, ensuring transparent and fair pricing regardless of your vehicle's size.

The frequency of detailing appointments depends on factors like driving habits, environmental conditions, and personal preferences. Generally, it's recommended to schedule detailing services every 3 to 6 months to maintain your vehicle's cleanliness and condition.

Yes, Alphashine is committed to using eco-friendly cleaning products and sustainable practices, minimizing water usage and reducing waste to ensure environmentally responsible car care.

Absolutely! Alphashine offers a range of detailing packages and add-on services to accommodate individual preferences and budgets, whether you're looking for a basic wash or a comprehensive interior and exterior treatment.

It's recommended to remove personal belongings and valuables from the vehicle's interior. Providing access to a power outlet and water source, if available, is also helpful.